Account orders
If you created an account during checkout, log in to view your order history and current order status.
Guest checkout orders
If you checked out as a guest, contact Calas with your order number and the email address used at checkout.
What order statuses usually mean
- Processing means the order has been received and is being prepared
- Completed usually means the order has shipped or has been fulfilled
- On hold may mean payment, inventory, or supplier confirmation is pending
Shipping updates
When tracking is available, shipping details are usually provided after the order is packed and handed to the carrier.
