Can I Change or Cancel My Order?
Act quickly Orders may be changed or canceled only if they have not yet been processed, shipped, or submitted to a supplier. Special-order limitations…
How to Check Your Order Status
Account orders If you created an account during checkout, log in to view your order history and current order status. Guest checkout orders If…
International Shipping Basics
Calas Performance ships worldwide. Because international freight rates, duties, taxes, and carrier surcharges vary by destination, shipping costs are quoted individually. International customers should…
Payment Security and Accepted Payment Methods
Accepted payment methods Calas Performance accepts major credit and debit cards along with supported digital payment methods available during checkout, including PayPal and supported…
Returns, Fitment Issues, and Installed Parts
Returns require prior approval from Calas Performance. Approved returns must generally be received within 30 days, remain new and unused, and include all original…
Shipping Times, Carriers, and Delivery Expectations
Calas Performance processes in-stock orders as quickly as possible. Orders placed before 3:00 PM Eastern, Monday through Friday, typically ship the same business day.…
What to Check Before Ordering Performance Parts
Confirm compatibility first Performance parts are not universal. Always review the fitment section on the product page and compare it to your exact watercraft.…
When to Contact Calas Before Ordering
Contact us before ordering if something is unclear The best time to ask fitment or installation questions is before the order is placed, not…
Why Sales Tax May Appear at Checkout
Tax is destination-based Sales tax may be calculated based on applicable federal, state, and local tax laws and the shipping destination for your order.…
Why Some Products Have Limited Photos or Specifications
The catalog is still being expanded Calas is continuously improving product pages with original photos, specifications, installation notes, compatibility details, and product videos. Manufacturer…