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Can I Change or Cancel My Order?

Updated June 26, 20263 min read

Learn when order changes or cancellations may be possible and why timing matters.

Act quickly

Orders may be changed or canceled only if they have not yet been processed, shipped, or submitted to a supplier.

Special-order limitations

Special-order, manufacturer-direct, custom, electrical, or performance-specific items may not be eligible for cancellation after the order is placed.

Shipping address changes

Address changes must be requested before shipment. Once a carrier has the package, changes may depend on the carrier and may not be available.

Use your order number

Include the order number in your message so the request can be reviewed quickly.

Order change questions

If you created an account, you can log in anytime to view your order history and current order status. If you checked out as a guest, contact Calas with your order number for an update.

Yes. All transactions are processed using secure, encrypted payment technology through trusted payment providers. Calas does not store your complete payment card information on its servers.

Calas Performance accepts major credit and debit cards along with supported digital payment methods available during checkout, including PayPal and other payment options when available.

Sales tax is automatically calculated based on applicable federal, state, and local tax laws and your shipping destination.

Calas is continually expanding its catalog. Some newer products may temporarily use manufacturer-supplied information while original photography, specifications, installation guidance, and compatibility details are being added.

Yes. If you are unsure about fitment, tuning, kit selection, or installation requirements, contact Calas before ordering. Include your year, make, model, current modifications, goals, and the products you are considering.

Provide your watercraft year, make, model, engine, current modifications, riding goals, parts already installed, parts you are considering, and whether the watercraft is used recreationally or for racing.

Order changes may be possible if the order has not been processed, shipped, or submitted to a supplier. Contact Calas as quickly as possible if you need to update your order.


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Need to modify an order?

Contact Calas as soon as possible. Once an order is processed, shipped, or submitted to a supplier, changes may not be possible.

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